DMCA Copyright & Takedown Policy
Official DMCA Safe Harbor policy under 17 U.S.C. § 512, copyright takedown procedures, counter-notifications, and repeat infringer account termination rules.
DMCA Copyright Policy & Takedown Procedure
Effective Date: August 6, 2026
Synaps AI ("Synaps", "Company", "we", "us", or "our") respects the intellectual property rights of creators, publishers, and copyright owners, and we expect all users of our SaaS platform, desktop applications, enterprise knowledge graphs, and APIs to do the same.
In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) ("DMCA"), Synaps has implemented this DMCA Copyright Policy to provide safe harbor protection for online service providers and outline statutory procedures for responding to notices of alleged copyright infringement involving user-uploaded content.
1. Safe Harbor Statement (17 U.S.C. § 512)
Synaps operates as a cloud-based enterprise intelligence workspace and automated processing service under 17 U.S.C. § 512(c). Users, enterprise tenants, and API clients control the uploading, indexing, and management of their documents, records, contracts, and multimedia files.
Synaps does not pre-screen or monitor user-uploaded files for copyright compliance prior to storage. However, upon receiving a valid, written DMCA Takedown Notice complying with statutory requirements, Synaps will act expeditiously to remove or disable access to the material claimed to be infringing.
2. Designated Copyright Agent
All formal DMCA takedown notices, counter-notifications, and copyright inquiries must be directed in writing to our Designated Copyright Agent:
- Designated Copyright Agent: Synaps Legal & Intellectual Property Officer
- Email: novaecosystems@gmail.com
- Corporate Address: Synaps Inc., Legal Compliance Department, Pune, Maharashtra, India
- Subject Line: DMCA Takedown Notice / Copyright Infringement Claim
3. Submitting a DMCA Takedown Notice
If you are a copyright owner (or an authorized representative acting on behalf of a copyright owner) and believe that any document, file, text, image, transcript, or material hosted or processed on Synaps infringes your copyrighted work, you must submit a written notification containing the following statutory details (17 U.S.C. § 512(c)(3)):
- Signature: A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of Copyrighted Work: Clear identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works are covered by a single notification, a representative list of such works).
- Identification of Infringing Material: Specific identification of the material that is claimed to be infringing or to be the subject of infringing activity, along with sufficient information (e.g., exact URL, document ID, workspace identifier) to permit Synaps to locate the material.
- Complainant Contact Information: Information reasonably sufficient to permit Synaps to contact you, such as your legal name, physical address, telephone number, and email address.
- Good Faith Statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Perjury & Accuracy Statement: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
4. Counter-Notification Procedure
If a user or enterprise account holder receives notice that material uploaded by them has been removed or access disabled pursuant to a DMCA Takedown Notice, and believes that the material was removed or disabled as a result of mistake, misidentification, or authorization, the user may submit a Counter-Notification to our Designated Copyright Agent (17 U.S.C. § 512(g)(3)).
A valid Counter-Notification must be in writing and include:
- The user's physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled.
- A statement under penalty of perjury that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- The user's legal name, address, telephone number, and email address.
- A statement consenting to the jurisdiction of the Federal District Court or applicable judicial authority for the judicial district in which the address is located, and that the user will accept service of process from the person who provided the original DMCA notice.
Restoration Protocol: Upon receipt of a valid Counter-Notification, Synaps will promptly forward a copy to the original complaining party. Unless the copyright owner files a court action seeking a judicial order to restrain the user from engaging in infringing activity within 10 to 14 business days, Synaps may restore or re-enable access to the material.
5. Repeat Infringer Termination Policy
In compliance with Section 512(i)(1)(A) of the DMCA, Synaps enforces a strict Repeat Infringer Policy.
Synaps reserves the right, in its sole discretion, to suspend, disable, or permanently terminate the accounts, subscriptions, and workspace access of users or enterprise organizations who are determined to be repeat infringers or who repeatedly upload copyrighted material without authorization.
6. User Responsibility & Copyright Warranties
Users bear sole legal responsibility for all files, data, records, documents, and multimedia uploaded, stored, or processed using Synaps.
By uploading any content to Synaps, the user explicitly warrants and represents that:
- The user owns all copyright and IP rights in the content, OR
- The user has obtained express written authorization, license, or legal permission from the copyright owner to upload and process the content on Synaps.
7. Misrepresentations & Perjury Notice
Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be subject to severe civil liability, including legal damages, court costs, and attorneys' fees incurred by Synaps, the alleged infringer, or the copyright owner.